Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with all original packaging and accessories. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at info.adnanpk@gmail.com. Please note that returns must be requested within 7 days of receiving the order. We will provide further instructions regarding the return process.
Items sent back without first contacting us and receiving return instructions will not be accepted.
You can always contact us for any return-related questions at info.adnanpk@gmail.com.
Damages and issues
Please inspect your order upon delivery and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item, so that we can review the issue and provide an appropriate solution.
Exceptions / non-returnable items
Certain products may not be eligible for return due to hygiene, personal-use, customization, or other product-specific reasons. Sale items may also be non-returnable. Please contact us if you have any questions about the eligibility of a specific product.
Exchanges
If you wish to exchange an item, please contact us within 7 days of receiving your order. Exchanges are subject to product availability and approval.
Refunds
Once your returned item has been received and inspected, we will notify you whether the refund has been approved or declined. If approved, the refund will be processed according to the applicable payment method and refund conditions.
For any questions regarding returns or refunds, please contact us at info.adnanpk@gmail.com